Our Reviews

Liz and the team were amazing, managed my property with the utmost professionalism and care. Always friendly and helpful, I never had to worry about anything! Thank you ☺️

Sarah Ross is simply the best buyer's advocate. Without her support, we would not have been able to buy our dream home. Her industry knowledge, access to off-market properties, strong networks, and expert negotiating skills were invaluable. She truly understood our priorities, saved us enormous time, and guided us through every step with passion and determination. Absolutely incredible to work with - couldn’t recommend Sarah more highly. Thank you for making our dream home a reality, Sarah!

I can't thank Leigh enough for his help finding me my first home. After months of searching on my own, trying to navigate a market I didn't fully understand, and negotiating (poorly) with real estate agents, I reached out on the recommendation of my broker. From our first conversation I knew Leigh was the right choice - he was kind, knowledgeable and realistic about what I should be looking for within my budget.

It was such a load off my shoulders having him attend inspections for me when I was at work. He was also happy to sense check my own finds and make recommendations on whether or not they would be a sensible buy. All up I think it was only about a month before we found my dream apartment, and the offer process from my side was so straightforward, because Leigh handled everything. I didn't even have to speak to the agent until after the deal was done. His clever strategy undoubtedly saved me 10-20k on the final price.

I honestly pinch myself that I ended up in the apartment I got, and I couldn't have done it without Leigh. If you're a first home buyer who is looking for someone to truly advocate for them, I'd strongly recommend going with him.

Great for design update and sales results

Just wanted to say thank you Leigh who made the process go very smoothly. It was my first time purchasing a property and got recommended by a friend. Would not recommend anyone else? The process was amazing and great. A great experience.

Ruby and Liz were fantastic to work with! They were professional, attentive, and really helped us through every step of the process. Their advice was practical and always in our best interest, and they were always friendly and approachable. Highly recommended!

I had the pleasure of working with Leigh recently and was genuinely impressed by his professionalism. His communication was first-class, always clear and timely and he went above and beyond - even taking the time to coordinate with me well after hours to ensure the deal got done smoothly.

Nothing but positive experiences as a renter with these guys.

We had a great experience securing a property from Ruby and Liz. They have always been proactive in fixing any issues we have had regarding the property.

Can’t recommend them enough.

Jansher

I highly recommend Buyers Advocate for your property management needs!!!
A huge thank you to Liz and Ruby - I was under an extreme amount of pressure and very time poor, when trying to sort out property management etc. Liz went above and beyond to assist me in getting applications processed and prompt turn-around with acceptances. Thank you for your great support!!

Sam was helpful, patient and professional throughout my search for a home. Without his insight, experience and connections within the market I would not have been able to find my ideal property. He was very personal and listened to my feedback which made the whole experience as stress free as possible. I couldn’t have done it without his help.

We had a great experience working with Leigh at Buyer's Advocate. From the outset, Leigh really took the time to listen and put in a lot of effort to understand exactly what we were looking for. He paid close attention to our priorities—not just from our initial brief, but also as we refined our thinking through feedback and discussions around various properties.

Leigh kept in regular contact throughout the process, providing market updates and reassurance, which helped us stay confident in our decisions. He was always friendly, approachable, and easy to understand.

Auction day was where Leigh’s professionalism and strategic approach really shone. We went in with a well thought out plan, and it was a huge relief knowing we didn’t have to make snap decisions under pressure. It was genuinely enjoyable to watch the strategy unfold just as we had discussed.

Overall, Leigh was professional, knowledgeable, and a pleasure to work with. We’re very grateful for his guidance and would highly recommend him to anyone navigating the property market.

I've rented 5 years with buyers advocate, the ladies ive dealt with have been friendly and fantastic. Everything ive needed done/fixed throughout the years was done quickly and promptly. Thanks ladies- Cloe

No fuss. The unit was leased within 2 weeks.
Buyers Advocate has good communication skills keeping us always informed and being proactive to ensure both the tenant and landlord are pleased with outcomes.

Liz has been a constant for us over about a decade efficiently managing our investment property.

She has been proactive in addressing a multitude of issues and always provide solution based advice.

Without Liz I doubt I’d sleep as well. I cannot recommend Liz highly enough.

We've worked with Sam Lally on five seperate transactions and the results have been outstanding every time. He has consistently achieved a substantially better result than we could have without him and we have no hesitation in wholeheartedly recommending his service.

Thank you to the team at Buyer’s Advocate (especially Liz, Rachel and Ruby) for my experience as a renter of one of their properties. Every maintenance request was actioned, and every email was answered and any issue was handled quickly and efficiently, making my time renting with them easy. Would recommend this agency to renters, and hope to rent from them again in the future!

As a first time home buyer with no experience in property market, heard of all the stressful stories from my colleagues, friends and family members, I was so lost and unsure of where to start, physically and mentally drained and on top of that I was juggling with the very busy work schedules.

From the first video call with Leigh, I could feel that I found the right person. I was so pleased that he explained to me about the process like a 5th grader the whole time with bite size information which made me less overwhelm.

Leigh was very knowledgeable, down to earth person, always patient and responsive with no matter how small or big questions I had. He was always enthusiastic with his job, and always on time with the appointments. He even gave me numerous times of lift to different places for inspections.

Within a month, Leigh helped me secure a beautiful two bedrooms villa unit with a lower price which gave me extra cash flow. He gave me detailed advice which made the buying process a lot faster than I thought. I was very relieved, calm during the whole process moreover, save me a lot time! I didn’t even feel like I was buying a house. Even my family and friends were very amazed with the process I went through. I would use the Buyer’s Advocate service again in the future and I recommend to anyone who wants to buy a property for any reason. Thank you so much Leigh, for achieving my first home with unbelievably stress free! I couldn’t have done it without you.

Leigh was highly effective in securing us a property within budget and in a timely manner. A great and informative professional who took a lot of the stress out of the process. Appreciate all your help!

I was at a crossroads trying to buy a house and really needed some expert guidance. I'd been very impressed by Leigh's website and decided to see what he had to offer. He emailed me almost instantly after I pressed send on my enquiry. He set up a telephone meeting for the next day and I decided after a fifteen minute chat to use Leigh as my buyers advocate. I don't know if he'd appreciate this comment but I felt like I was being taken care of by a kindly rural GP who really listened and genuinely wanted to help. Within a couple of months we'd secured a property that completely surpassed our expectations and Leigh supported us the entire way. His company handled all the paperwork and made it a very easy experience for us. I cannot recommend him highly enough. What we saved in time and energy and on the eventual sale price more than covered his fee. I will definitely being using Leigh and his team in the future.

I've been renting a property through Buyer's Advocate for the past two years, and the experience has been nothing short of excellent. From day one, they were incredibly helpful, professional, and always accommodating. Whether it was handling maintenance requests, lease renewals, or general queries, Liz Haughey & Rachel Walter were always just a call or message away—quick to respond and genuinely caring. It made my rental stay smooth and stress-free. As I now move on, I truly appreciate their support throughout and would highly recommend buyer's advocate to anyone looking for a dependable and friendly real estate service.

Buyer’s advocate has been extremely instrumental in getting us our dream rented place particularly we are very happy with service provided by Liz Haughey.She is extremely professional,prompt and very cooperative.I would highly recommend Buyer’s advocate as real estate.

We worked with Sam Lally and the Buyers Advocate team for over 10 years - from Sam helping us purchase an investment property, the property management team coordinating everything needed for our tenants, to then Sam coordinating the sale of the property over 10 years later - the whole experience was fantastic. Thanks Sam!

As first-time buyers with no experience in the property market, we were feeling overwhelmed and unsure of where to start, especially trying to purchase an investment property in Melbourne while juggling busy schedules. From our first video call with Leigh McConnon at Buyers Advocate, we knew we’d found the right person. His down-to-earth approach, clear communication, and genuine alignment with our values stood out immediately.

Leigh made the entire process feel approachable and even enjoyable. He was proactive, incredibly knowledgeable, and always patient with our many amateur questions. No matter how small or basic our concerns were, Leigh took the time to explain everything without ever losing enthusiasm or momentum.

In less than a month, Leigh helped us secure a fantastic three-bedroom villa unit at a great price, using sharp negotiation skills to not only reduce the purchase price but also negotiate a lower deposit, which really helped with our cash flow. The detailed reports and clear advice gave us the confidence to move forward far sooner than we ever thought possible.

We genuinely couldn’t have done it without him, and we’re thrilled to now be continuing the journey with Buyer’s Advocate Property Management service. Thank you, Leigh, for making this milestone achievable and stress-free!

We used Buyers Advocate for the purchase of our new home in Blackburn and were delighted with the support and attention to detail. We certainly would not have achieved the result we got without them.

Easily the best rental agents we have ever had. We rented a property that was managed by Buyer's Advocate and Rachel and Liz were amazing! They handled any issues quickly and professionally and were so happy and friendly at the same time. We would love to rent another property under them or if we ever become landlords we would 100% choose Buyer's Advocate to handle it. Thanks!

Rachel Walter and the team at Buyer's Advocate have managed my property in Kew for many years. They are friendly, professional, reliable and very efficient at all times. I highly recommend them over and above all Agencies our family have used in past decades.

We really appreciated Sam's professionalism, thoughtfulness and level of detail. He was always willing to provide helpful advice and listen as we went through the process of finding a house. I recommend him to anyone looking at buying a home.

I can highly recommend Leigh and his team for the great work they have done in helping me buy my apartment. I'm not good at dealing with agents - but Leigh was there for me all the way! He explained everything upfront and guided me throughout the whole process with care and professionalism. They deserve more than 5 stars! Thank you again!

I had an excellent experience working with Sam Lally as a buyer's agent for my organisation. His outstanding market knowledge and professional advice were instrumental in securing the property at an excellent price.

Sam was very helpful and responsive, going out of his way to organise inspections at very short notice. Most importantly, without his guidance and advice, we wouldn't have been able to purchase the property at a very competitive price, despite the strong interest of other buyers.

I would certainly use Sam again, and highly recommend him to anyone in need of a professional and dedicated buyer's agent.