Home > About Us > Testimonials
Why use a Buyers Advocate? | What makes us unique? | Where do we operate? | Company Profile | Key People | Testimonials
Love your work!
To whom it may concern,
After moving to Melbourne a year ago and trying to buy
a property within the inner city area, we soon realised how competitive
the market was. After a couple of failed attempts at acquiring properties
directly with Real-estate Agents we decided to engage with a Buyers Advocate.
After we met with Sam Lally we were amazed at how quickly he
was on the job. Sam proved to be invaluable throughout the entire process.
His knowledge of the real-estate business and market put us
well ahead of the game.
After an extensive search we finally found the perfect
property in a great location and Sam simply took care of the rest. From
negotiation, rights through to settlement we couldn’t believe how well he
handled everything - all we had to do was agree and sign.
Overall, we would not hesitate to work with Sam Lally again
as our Buyer's Advocate for any future property purchases. Not only was the
whole process entirely stress free, but best of all we saved about $40k on the
original purchase price.
Thanks Sam - love your work!
Patrick & Steve
Successfully negotiate the real estate maze
Coming from interstate we were looking for a house to buy.
For the first month it was a case of "the blind leading the blind."
Then we met Leigh.
He was able to "open our eyes" and help us
successfully negotiate the real estate maze.
He gave us realistic advice about where prices were really
at and the pros and cons of different places.
Leigh kept in regular contact with us and listened patiently
He was willing to spend time with us, irrespective of how
long this took.
Leigh is a top class negotiator and helped us obtain our
inner eastern home at a very attractive price.
The other staff at Buyers Advocate, Sam and June, were
welcoming, friendly and professional.
We have no hesitation in recommending Leigh and Buyers
Peter and Marg, December 2012.
Easy to work with, straightforward and to the point
I just wanted to write a note of thanks for your
assistance in helping my family purchase our new home last month.
As you know, we had been looking on our own for nearly
one year, just missing out on more than a few auctions. When we found the house
that was 'perfect' for us, we didn't want to just miss out again.
You helped us established an objective valuation,
formulate the auction strategy and crossed us over the line whilst remaining
within our budget. Having you on our
side made all the difference given the vendor's high reserve price. If we had
gone it alone again we would have walked away too soon.
You were easy to work with, straightforward and to the
point. I appreciated your advice and inside knowledge and pitfalls to avoid. We
were also glad we didn't have to sit through the 3 hours of negotiations you
Thank you for your efforts as we now have reclaimed our
weekends from having to attend open houses and allowing us to move forward.
We would highly recommend you to others in a similar
With sincere thanks,
Margot and Peter
Good Value for Money
As a first home buyer I was
concerned and suspicious about the operations of the real estate
market. You helped me immediately answer a lot of questions and
helped direct me towards properties which were right for my lifestyle and
within my budget. After quickly locating a property which fitted my needs
you worked with a tricky vendor to ensure I was getting good value for my
money. I really like the way you ensured negotiations were conducted smoothly
& without the emotional attachment to the property, that I had. For
many first home buyers, emotions might normally get in the way. Thank you so
much for the savings achieved and the sound advice you gave me.
Knowledge and experience delivers
80 days ago I first spoke to
Sam Lally over the phone and after I told him my needs and my budget he said he
had just seen a property that would suit me. As this was the first time I
had ever bought a property I wasn't sure what to expect and was probably a
I met him at the property and immediately I trusted him. He was very very
likeable but more important I could tell by his knowledge and experience that
he would only be looking after my best interests.
The property was amazing and I knew it would be a great investment. I let
Sam go to the auction and do what he did best and he weaved his magic and we
got it for under market value.
Today was settlement and there is no way on this planet that I would've been in
this position without him.
Sam, I look forward to the next one you find for me!
Sarah P - 1st May 2012
I hope you had a great Easter and (maybe) a weekend off! I just
wanted to get in touch and say thanks for all of your work helping me to secure
the apartment on Grange Road. It was a very wobbly week leading up to the
auction, and I certainly appreciate your representation and guidance through
what was not a straightforward process. Your insight enabled me to weigh my
options and feel comfortable with my final decision. Buyers' remorse has yet to
hit, but I do feel very confident that I would not have been able to go through
this process without your support and work with the agent.
Thanks so much for your assistance.
I just wanted to thank you for
the way you conducted the search and negotiations for the purchase of our
property at Croydon South. It was a tremendous relief to
have you representing our interests in the negotiations as that removed one
area of stress we could do without. It made the whole purchasing process
a lot more enjoyable for us.
Thank you once again for all
your hard work.
Invaluable, Astute, Strategic!
We would also like to thank you Paul for your months of
diligent support in our efforts to find a new home. We found your research, knowledge of the
local market and advice invaluable, and your bidding on our behalf astute and
strategic, as we do believe we purchased at a very good price. We are very appreciative and grateful of your
efforts on our behalf, we are confident that we will be very happy in our new
Peter and Denise
Private Home – Surrey
Hills newcomers to Melbourne
At first, we
were very sceptical about appointing a buyer's advocate, especially in this
weak market environment. We were quite sure that with time and a little effort
we would be able to buy our own property without any assistance. However, when
we met you we were convinced that you would add value to our search and would
be able to find and negotiate the right property for us. We have certainly not
It was also a pleasure having to deal with someone who
took our best interest into account and guided us through the traps of
marvellous looking properties advertised on the net that turned out to be quite
You have been
very professional throughout our time together and we can quite honestly say
that we would never have bought the Surrey Hills property without your
assistance. Thank you for being patient and understanding. We wish you every
success in your business.
Ralph & Andrea
Off The Plan
Apartment - Undisclosed
Thanks for all your help with our first investment property. It was a great experience and a fantastic
outcome. We will be in touch.
One of the best decisions we made
we were unsure whether or not to use a buyers advocate, however as first home
owners we decided that given our limited knowledge and the current uncertainty
in the market it would be a good choice.
turned out, engaging you to be our buyers advocate was one of the best
decisions that we made. From the outset, you were clearly an expert in the area
(Hawthorn) that we wanted to purchase a property in and already new both the
actual properties and their respective agents that we had an interest in. Given
this we were quickly painted an accurate picture of how much we should expect
to pay for the sort of places we were looking at.
valuable aspect that we found however was that you were always on the
front foot in communicating with agents and vendors in addition to assisting us
with some timing issues with the bank and sorting out what we needed to do
post sale. Throughout the process we always felt that the information was being
brought to us as opposed to us having to request and follow it up which
made selection, negotiation and purchase of our property seamless.
you for all the assistance in securing our first place and ensuring we got as
much mileage out of our budget possible!
It was Worth Every Cent
Thanks again for your help and knowledge and putting my mind at rest, it was worth every cent, the House is beautiful and all my friends love it!.
Getting to know the neighbours and the area!. Love it!.
Number 1 Priority
I wish there were sufficient words to describe Buyer's Advocate and just how much they have helped us. We can only begin by saying that Leigh is a miracle worker; and truly more than worth his weight in gold.
From the moment we met Leigh, our lives transformed for the better. At all times he made us feel like we were his Number 1 priority. We marvelled at his every email and phonecall -- always thoughtful, always thorough; always before expected and always beyond expectation. Whenever we needed guidance about anything, he was there for us, every step of the way.
Leigh definitely is a powerhouse too -- always knowing what to do, when to do it -- and at the same time, he is always so friendly, so approachable, and most of all, so HONEST.
Thanks to Leigh, we are now supremely thrilled to have just purchased our very first home; a place we fell in love with at first sight. The whole process was so smooth, we kept within our budget, we were even able to buy before auction -- and we feel 100% certain there is no way we could have done any of this without Leigh's unique expert assistance.
If you're anything like we were -- ready to become a first home owner, but no idea where to start, no time to figure it all out, and just plain nervous about how to successfully "play the real estate game"(!) -- we can thoroughly recommend Buyer's Advocate as a solution. Enlisting their invaluable help was the smartest thing we ever did in this situation. With them, not only did we become successful in buying our first home, but we actually got to enjoy the whole process as well.
C. & L. Patterson
joining family home - $1,719,000
I am so delighted with your (surprising) success.
This is the first time I have used a buyer's advocate (my solicitor couldn't be
there) and I have to say that I was very impressed with your approach, even
working things down to the last $1,000 bid.
Once again, many thanks
It took several minutes to buy our house at auction, and Leigh certainly made the most of them. The way he took control of the auction by setting the tone and pace from start to finish was superb. Added to his work on the day, the background research done by the team ensured we arrived prepared and informed, able to confidently set our maximum price. In a cut throat environment, there's nothing more reassuring than knowing you have smart people on your side.
Louise and Chris
Leigh is a dynamo!!!!!!!!
No other word can describe him......if it weren't for him and his expertise, we'd STILL be twisting in the wind. He enabled us to regain control of the suituation in which we were wildly out of control and knew nothing about. We are so grateful to him for helping us on such short notice. We're ELATED!!!!
Karen and David
Saving of $300K
Thank you for the service you provided me and help, with the purchase of my property. You not only managed to save me close to $300K off my expected purchase price, but you did this with a fixed price and no surprises. The team at Buyer’s Advocate discussed several approaches to buying the property and kept me informed along the way. I would definitely use them again if the opportunity presented itself.
THANKS FOR ALL YOUR HELP....
I wish to express my gratitude for your and your team’s work helping us get our 1st home.
It’s always an emotionally charged, blind-folded journey in the real estate world, but your experience, council and guidance has given us confidence that we got the right house at the right price and that peace of mind is priceless.
I am pleasantly surprised I have actually enjoyed the process of searching, bargaining, and buying at auction, I couldn’t have had that confidence without Buyer’s Advocate.
Having Buyer’s Advocate as a partner has been to key to establishing a favourable balance of power in the negotiations room and getting the outcome we wanted on both house price and settlement terms.
I have now become an advocate of Buyer’s Advocate!
A big thank-you to you and the team at Buyers Advocate. It was great fun working with you to find an apartment and I’m thrilled with the property and location . Your professionalism, patience, knowledge and friendliness made buying my first place an enjoyable and fun experience and I hope your still in the business when I go to buy the next one!
All the best
Lauren is certainly pleased and thrilled by her purchase and no doubt it will work out to her benefit in the future. Again many thanks and appreciation and should the opportunity arise I will certainly recommend your services !
Thanks for all your help. Like a true sceptic I have been doing a little more homework today to reassure myself I paid the right price. Anywhere between $450k-$460k would have been nice but what's more important is that I have managed to secure the right house in the right street on a real good block of land. It's already starting to look cheap.
Having yourself there helped keep the whole experience professional and keep everyone involved honest. Just being able to bounce ideas of someone who knows what's going on gave me the confidence to stay level headed, think straight and be decisive enough to get the job done! It can be disheartening to keep missing out all the time. I won't hesitate in hiring your help again as I really believe it was money well spent. And the best part is I never have to speak to a Real Estate again.
PROPERTY PRIOR TO AUCTION...
"...Our friends were very surprised that we managed to get this property prior to auction, given the hot market conditions and most vendors wanting to go to auction. We were very impressed with Leigh’s persistence and technique throughout the process. Leigh was also able to steer us in the right direction during our decision making process. With so many options it was easy to get confused and having independent professional advice on where, what and how to buy was invaluable to us..."
H & A Banna, St. Kilda, VIC
THANK YOU FOR ALL YOUR ADVICE...
"...I didn’t know anything about buying a property and was 'blindly' going to open inspections and so on without really understanding how the process works and just how much the advertised price can vary from the actual price. Without your assistance, I would still be looking and I’m sure, getting disappointed each week. As a first time buyer I certainly don’t think I could’ve done this on my own, so your assistance is much appreciated..."
Melissa Jones, Williamstown, VIC
IT IS REFRESHING TO SEE A BUSINESS WITH INFALLIBLE PROFESSIONALISM, INTEGRITY AND REGARD FOR CLIENTS
"I would have no hesitation in recommending Buyer’s Advocate Australia to any property purchaser. Your assistance saved me a lot of money and time."
Laura Crosswell, Hawthorn
NO STRESS AND WE WERE PLEASED...
"...The purchase of one’s home can be a stressful, time-consuming process but your sensitive care and attention to detail minimised the pain. Further, we were pleased with both the auction and the way it was conducted (as opposed to the sellers!), your honesty and ultimately the final result..."
Mr & Mrs B. J., Collingwood, VIC
NOT JUST ANOTHER PURCHASE...
"...As you are well aware, buying a family home is a stressful event and your personalised attention and sensitivity to our requirements helped us to manage this difficult process. At all times I felt that you were representing our best interests and that your objective was not simply to achieve another "deal" but to obtain the best result for my husband and I, the buyers..."
Mrs J. M., Mosman, NSW
AN ACCURATE APPRAISAL AND A BUY BEFORE AUCTION...
"...from the time you called it was obvious that you far outclassed the other two firms we consulted. Your projection proved to be thoroughly realistic and the advice not to try and secure the house before the auction, turned out to be not only the wisest course, but a good financial gain to us..."
Mr & Mrs S. R., Kew, VIC
THE RIGHT PRICE & EXCELLENT MARKET KNOWLEDGE...
"...With the settlement now complete, I would like to record our appreciation of the professional support given by Buyer’s Advocate in achieving a successful purchase. The price achieved was very much at the lower end of our expectations which has left us delighted with the result. Your market knowledge and research were first class.".
Mr & Mrs C. J., North Melbourne, VIC
THE BEST AUCTION BIDDING...
"Just a note to congratulate you on a most successful auction last Saturday. You did a wonderful job bidding - well organised and excellently conducted. Your 20yr experience as an auctioneer showed us really who was "in charge", during the bidding and it sure wasn’t the auctioneer!"
Mr J .D., Richmond, VIC